FAQ

Unfortunately, we do not have a physical store. You can still make your purchases via our online store and reach out to us via the online chat or email if you have any enquiries. 

For deliveries, we usually send out within 1-3 working days. 

For self collection, you may collect on the following working day once order is placed. 

Our operating hours are Monday to Friday 9am to 5pm.

Free delivery with minimum $50 spend, $8 delivery fee applies if order amount is not met.

We will inform you when the goods are ready for delivery. 

We do not provide International Shipping, however, we do have official distributors in 12 different Asia-Pacific countries. If you are interested, find out more here.

Store in a cool (< 25° C) and dry area, away from sunlight. Preferably in airtight containers to ensure freshness of product.

Unfortunately, we do not do custom blend for personal consumption. For businesses, please chat with us or email us to leave your contact details, and our representative will contact you shortly.

Please contact us with your order details and we will assist you on this matter.

To replace or exchange our product, please provide us with video and/or photo evidence pertaining to reason for replacement and exchange.

Please inform us within 5 working days, products must be unopened, intact, in the same condition when received. The amount paid will be refunded to you via your payment method. Case-by-case basis applies.

All prices listed on the website are final prices in SGD, which are valid when ordering via the Internet and which do not include the prevailing GST at the time of the order. Orders less that SGD50 will be charged a SGD8 per delivery.

In case of cancellation, the buyer will be responsible for the return.